Toilet overflowing or sewage coming up? Stop it, protect your home and stay safe until a plumber arrives. Call 020 8050 9933, open 24/7.
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An overflowing toilet or sewage coming up through drains is unpleasant and unhygienic. Acting quickly limits the spread, and a plumber can find and clear the blockage.
Do not flush again. Turn off the toilet's isolation valve if it has one, and stop using sinks, baths, showers and washing machines, which all feed the same drain.
Sewage can carry bacteria. Keep children and pets out of the affected area, wear gloves and boots if you have to go in, and wash your hands afterwards.
Mop up small spills with towels or old cloths and place them in bin bags. For larger spills, avoid wading in and wait for help. Open windows for ventilation.
If neighbours have the same problem, or sewage comes up in several places, the blockage may be in a shared drain or the public sewer. Contact your water company as well as a plumber.
Strong chemicals can make it unsafe for the person who clears the blockage and rarely help with a serious backup. Leave it for a plumber with the right equipment.
Call 020 8050 9933 24 hours a day. A drain survey can show the cause, and high-pressure jetting can clear most blockages.
An internal drain unblock is typically £60 - £90 and an external one £80 - £120, including VAT, plus the call-out fee.
Yes. A CCTV drain survey is typically £150 - £250 including VAT, plus the call-out fee.
Yes. See our blocked toilet emergency page. We take bookings 24 hours a day, 7 days a week.